Privacy Policy
Last updated: June 2025
1. Who We Are
FixtureFlex 3D is a Norwegian company that designs custom precision fixtures and quick-change pallet systems for CNC machining shops. Our products are delivered as downloadable 3D model files. We are responsible for the personal data we collect through this website.
Contact: [email protected] | fixtureflex3d.com
2. What Data We Collect
We collect the following personal data when you interact with our website:
- Name, company name, email address, phone number — when you submit a booking or quote request
- Machine type and technical specifications — to process your fixture design request
- Uploaded files (drawings, photos) — only when you voluntarily upload them as part of a quote request
- Payment data — processed directly by Stripe. We do not store your card details.
3. How We Use Your Data
We use your data to:
- Respond to booking and quote requests
- Deliver purchased 3D model files
- Communicate about your fixture design project
- Comply with Norwegian and EU legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal Basis (GDPR)
Under GDPR (Regulation EU 2016/679), we process your data based on: contractual necessity (to fulfil your order), legitimate interest (to respond to your enquiry), and your consent (for any optional communications).
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described above, or as required by Norwegian law (typically 5 years for accounting records). You may request deletion at any time.
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
To exercise any of these rights, contact: [email protected]
7. Cookies and Analytics
This website may use essential cookies for functionality. We do not use tracking or advertising cookies without your consent.
8. Third-Party Services
We use Stripe for payment processing. Stripe's privacy policy is available at stripe.com/privacy. We use Base44 for hosting and data storage within the EU.
Norsk sammendrag (Norwegian Summary)
FixtureFlex 3D samler inn personopplysninger (navn, e-post, telefon, selskap og tekniske detaljer) nar du sender oss en henvendelse eller kjoper et produkt. Vi bruker dataene dine kun til a behandle din foresporsel, levere produkter og overholde norsk lov. Vi deler ikke dataene dine med tredjeparter for markedsforingsformal. Du har rett til innsyn, retting og sletting av dataene dine. Kontakt: [email protected]